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5 ways to fix error code 4200 on Paramount Plus

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paramount plus logo on tvError code 4200 is one of many generic errors you can see on Paramount Plus.

Jakub Porzycki/NurPhoto via Getty Images

  • Error code 4200 is a non-specific error that can prevent Paramount Plus from streaming content to your device. 
  • To troubleshoot the error, make sure your Paramount Plus app and your streaming device are up to date with the newest updates installed.
  • Here are the most common ways to fix error code 4200 on Paramount Plus.

You might have subscribed to Paramount Plus to take advantage of the content available from CBS, Comedy Central, MTV, and other properties owned by Paramount. It’s also very affordable, with subscription plans starting at $5 per month. 

But none of that matters if you encounter an error while trying to watch a show or movie. Error code 4200, for example, sometimes prevents you from being able to stream content to your device. Thankfully, there are some simple troubleshooting steps you can take to resolve this issue.  

What causes error code 4200 on Paramount Plus

Error code 4200 is a non-specific error that may appear when your Paramount Plus app can’t determine exactly why it can’t stream the show you have selected. You might encounter a problem when the app tries to load, buffer, or stream a particular show. 

How to fix error code 4200 on Paramount Plus

Because there’s no single root cause, you might need to try several troubleshooting steps until you find the one that solves the problem.

Select the video again

Sometimes error code 4200 is intermittent, and the problem might simply go away if you select the show a second time. Before you try anything else, simply dismiss the error message and try watching the content again. If it still doesn’t work, try the other troubleshooting tips. 

Update your streaming device

Make sure that the device you’re using is running the latest version of its operating system — whether that’s iOS or Android on your mobile phone or the latest operating system for your streaming device.  If you’re using an iPhone, follow these steps to check for the latest iOS update. Likewise, here is how to update an Android phone or tablet. It’s similarly easy to update your Roku device and Fire TV player, though you might need to check your user guide to update other devices. If you are trying to stream on a Windows computer, be sure to check for updates and install them.

Then iOS Software Update page.Try to update the OS on whatever device is giving you an error playing Paramount Plus.

Dave Johnson/Insider

Update the Paramount Plus app

If you aren’t using the most current version of the Paramount Plus app, a bug or some other incompatibility might be keeping it from connecting with the Paramount streaming service. Most apps are configured to update themselves regularly, but it’s possible your Paramount Plus app hasn’t been updated recently. Here is how to update apps on your iPhone or on your Android phone. If you’re using another device like a streaming device or TV, you may need to check your user guide to see how to update apps.

Restart your device

The next thing to try: Restart your device. This can flush out any temporary glitches that are preventing Paramount Plus from working properly. You can turn off most Android phones by holding the power button for several seconds, or you can swipe down from the top of the screen to see the shortcuts panel and tap the power icon. If you have an iPhone, here’s how to restart your iOS device. For other devices, like media players, simply unplug the device, wait a minute, and then plug it in again. 

Check to see if there’s a problem with Paramount 

If nothing else has worked so far, it might be an issue with your device, but instead the Paramount Plus service itself might be having trouble. To see if the problem resides with Paramount, you can check the Paramount Plus status page at Downdetector. You can also search “is Paramount Plus down” in your web browser. If it is experiencing problems, you need to wait a while until it comes back online.

The Paramount Plus status page at Downdetector.Visit Downdetector to see if Paramount Plus is offline.

Dave Johnson/Insider

Read the original article on Business Insider
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