- If your Word document is corrupted, it might cause Word to freeze when saving.
- Use the Open and Repair command in the Open File dialog to try to fix it; alternatively, you can run Word in Safe Mode to see if that fixes the problem.
- Here are five of the best ways to fix Word when it freezes while saving a document.
Microsoft Word is one of those mission critical programs that needs to work properly all the time — crashes and freezes can result in lost work and enormous amounts of anxiety. It’s even worse when Word freezes right at the moment that you try to save a file. For some users, this happens somewhat often, so here are the top five ways to fix Word when it crashes or freezes when you try to save your work.
Repair your document
If Word usually freezes or crashes when saving one particular document, most signs point to a problem with the document itself. Thankfully, Word has the ability to diagnose and repair many issues with documents, so you should try this before moving onto any other troubleshooting steps. In Word, start on the app’s Home page and click Open. Click Browse and navigate to the folder that has your document. Click the document, then click the drop-down arrow beside Open at the bottom of the file dialog and choose Open and Repair. After a moment, the document will open. Try saving the file and see if that resolved the issue.
Use the Open and Repair option in the Open menu to resolve a corrupted file.
Move the file to another drive
It’s also possible that Word has trouble saving the file in its current location. If your drive is slow, corrupted, or has extensive errors, Word might freeze when trying to save it. The solution? Move the file from its current location to a different physical drive (not just another folder on the same hard drive) and then open, edit, and save the file. See if that resolves the issue.
Run Word in Safe Mode
If Word crashes when saving multiple files, see if it behaves better in Safe Mode, which starts the app in a minimal state without add-ins and unneeded extensions. To do that, click Start and type “Run.” Click Run when you see it appear in the search results. Type winword /safe and click OK. Now open files and try to save them to see if the problem persists. If this fixes your problem, try the next two troubleshooting tips to resolve the issue permanently without needing to always use Word’s Safe Mode.
Safe Mode starts Word in a minimal state that lets you avoid conflicts with Word add-ins.
Third-party add-ins are a mixed bag. Some add new and useful features or capabilities to Word, but they might also be buggy or interfere with Word’s ordinary operation. To troubleshoot, disable all your add-ins and see if that solves your problem. Start by clicking click File in Word and then choose Options in the pane on the left. In the Word Options window, click Add-ins. In the Manage drop-down menu at the bottom of the window, choose Word Add-ins and click Go. Select any add-ins and choose Remove.
Finally, there’s a chance that Word itself has been corrupted and needs to be repaired. Click Start and type “uninstall.” Click Add or remove programs when you see it in the search results. Scroll down until you see the entry for Microsoft Office (it might appear as Microsoft 365 or something else depending upon which version you are using) and then click the three-dot menu to the right. In the pop-up, choose Modify. Choose Online Repair and click Repair.
Microsoft Office has a built-in repair tool that can resolve some kinds of glitches in Word.